Complain Handling and Service

Staff Reporting Mobile App For Complain Handling
Employee Reporting Mobile App For Complain Handling
Tracking App For Complain Handling
Mobile App For Complain Handling
Online Attendance :
Service staff enter his start - end attendance with details of work done with location & date in mobile app.

Visit to the Customer / Company :
Visit details with photos of work done like repairing, servicing, etc. can be enter in visit module of app.

Complain Handling :
1) Complain received can be entered in website or in mobile by office staff. 2) Service manager can handover complain to service staff. Staff will get notification in his mobile app. 3) Service staff will visit & close the complain by mobile.

Payment Collection & Expense :
Staff can enter his daily expense and the payment collection information from the clients in his mobile.

Report :
Many kinds of detail, summary, analysis and MIS reports are available on website, based on the entry done by the staff.